FAQ
Shipping & Returns FAQ
1. What currency are prices listed in?
All prices on our website are listed in USD.
2. Do you offer returns, refunds, or replacements?
We do not offer returns, refunds, or replacements free of charge. However, if your order arrives damaged or incomplete, we will gladly address the issue. Please contact us at troy3278@gmail.com with your order number and photos of the damage or details of the missing items. We will provide a replacement or issue a refund in these cases.
3. What is your order processing time?
All orders are processed within 1-3 business days. Please note that we do not process orders on weekends or holidays.
4. How can I track my order?
Once your order is processed and shipped, you will receive a tracking number via email. Use this number to track your package directly through our carrier’s website.
5. What if my order is lost?
In the unlikely event that your order is lost, please reach out to us at troy3278@gmail.com with your order details. After verifying the issue, we will offer a refund or replacement.
6. Who do I contact for additional support?
For any other questions, feel free to reach us at troy3278@gmail.com. We’re here to help and ensure you have the best experience with University of Flavor.
Product Quality & Ingredients FAQ
1. What type of products do you offer?
At University of Flavor, we specialize in premium sauces, seasonings, and exclusive merchandise designed to elevate your culinary experience. Our products are crafted with high-quality ingredients to ensure outstanding flavor and exceptional quality.
2. Are your products made with natural ingredients?
Yes, we prioritize quality and purity in our products. Our sauces and seasonings are crafted with carefully selected ingredients, many of which are natural, to deliver bold and authentic flavors without unnecessary additives.
3. What makes University of Flavor products high-end?
Our commitment to quality, refined recipes, and sophisticated packaging ensure that every University of Flavor product offers a luxurious experience. We blend innovation with tradition to create items that not only taste remarkable but also look and feel premium.
4. Do your sauces and seasonings contain preservatives?
While some items may include minimal preservatives to maintain freshness, we strive to keep our products as natural as possible. Each product includes a detailed ingredient list for your reference.
5. Are your products suitable for vegetarians or specific dietary preferences?
Many of our sauces and seasonings are suitable for vegetarians and various dietary preferences. Please check each product's description and ingredient list for specific dietary information.
6. How should I store my sauces and seasonings?
For the best taste and longevity, we recommend storing sauces in a cool, dry place. Once opened, refrigerate and consume within the recommended time on the label. Seasonings should be kept in a dry, airtight container away from heat and sunlight.
7. How can I find more information on each product’s quality?
Each product page provides details on ingredients, flavor profile, and storage instructions. If you have specific questions, feel free to reach us at troy3278@gmail.com, and we’ll be happy to help.
Thank you for choosing University of Flavor for your culinary adventures.