Shipping policy

University of Flavor Shipping Policy

At University of Flavor, we strive to ensure that your sauces and seasonings reach you quickly and in perfect condition. Below are the details of our shipping policy:

1. Processing Time

All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays. If we experience a high volume of orders, there may be slight delays, but we will notify you of any significant changes.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location:

• Standard Shipping: 3-7 business days

• Expedited Shipping: 1-3 business days

• International Shipping: Varies based on location and customs processing.

3. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to track your package’s status and estimated delivery date.

4. Damages and Missing Items

If your order arrives damaged or incomplete, please contact us immediately at [support email] with your order number and photos of the damage or details of the missing items. We will address the issue promptly, either by sending a replacement or issuing a refund.

5. International Shipping

We currently offer international shipping to select countries. International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

6. Shipping Restrictions

Due to shipping regulations, we may not be able to ship to certain regions or countries. If your location has specific restrictions, you will be notified at checkout.

If you have any questions or need further assistance, please contact us at [customer service email].

Thank you for choosing University of Flavor! We appreciate your business and look forward to spicing up your culinary experience.

Troy Washington

Founder, University of Flavor